Welcome to Afrishop, a multivendor e-commerce platform based in Melbourne, Australia. By registering as a seller on Afrishop, you agree to comply with and be bound by the following Terms and Conditions. Please read these Terms and Conditions carefully before using our services.
To register as a seller on Afrishop, you must be at least 18 years old and capable of entering into a legally binding agreement.
You must complete the registration process by providing accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Afrishop reserves the right to verify the information provided during registration and may request additional documentation to confirm your identity and business details.
You are responsible for ensuring that your product listings are accurate, complete, and not misleading. Each listing must include:
You agree not to list or sell any prohibited items on Afrishop, including but not limited to:
You must ensure that your listed products are in stock and available for sale. You are responsible for updating your inventory and removing listings for out-of-stock items promptly.
You agree to process and fulfill orders promptly. All orders must be shipped within the timeframe specified in your product listing.
You are responsible for shipping the products to the buyers. You must provide accurate shipping information and tracking details. Afrishop may offer shipping solutions and partnerships, but the responsibility for shipping remains with the seller.
You must have a clear and fair return and refund policy. You agree to handle returns and refunds in compliance with Afrishop’s policies and applicable laws.
Afrishop charges a commission on each sale made through the platform. The commission rate and any additional fees will be disclosed during the registration process and may be subject to change with prior notice.
Afrishop will disburse payments to sellers after deducting the applicable commission and fees. Payment schedules and methods will be communicated to you and may vary depending on your location and chosen payment method.
You agree to comply with all applicable laws and regulations, including consumer protection, product safety, and privacy laws.
You are responsible for providing prompt and professional customer service to buyers. This includes responding to inquiries, resolving issues, and handling returns and refunds in a timely manner.
You must handle any personal data of buyers in compliance with applicable data protection laws and Afrishop’s Privacy Policy.
You retain all rights to the content and materials you upload to Afrishop. However, by listing products on Afrishop, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display your content for the purpose of operating and promoting the platform.
You agree not to infringe on the intellectual property rights of others. Afrishop reserves the right to remove any listings that infringe on intellectual property rights.
You may terminate your account at any time by providing written notice to Afrishop. However, you remain responsible for fulfilling any outstanding orders and complying with these Terms and Conditions.
Afrishop reserves the right to suspend or terminate your account if you violate these Terms and Conditions or if your actions harm the platform or its users.
Afrishop is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the platform. Our total liability to you for any claim arising out of or relating to these Terms and Conditions or your use of the platform is limited to the amount of fees paid by you to Afrishop in the 12 months preceding the claim.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising out of or relating to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Victoria.
Afrishop reserves the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the updated Terms and Conditions on our website. Your continued use of the platform after any changes constitutes your acceptance of the new Terms and Conditions.
If you have any questions or concerns about these Terms and Conditions, please contact us:
Thank you for being a valued seller on Afrishop. We look forward to helping you grow your business and reach new customers!